Product Support
Helpful Resources
Have a question? Start here with our popular topics.
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Our team is here to help whether you’re a parent, family member, caretaker, or business customer. ¡Y no se preocupe, también hablamos español!
Product Support
- Live Chat Temporary Hours: weekdays 6:00 am - 6:00 pm (CT)
- We apologize for the inconvenience as our Live Chat support is currently limited. Please call 1-800-435-8316 for immediate assistance.
- Phone: 1-800-435-8316 weekdays 7:30 am - 5:00 pm (CT)
Insurance Order Support
- Phone: 1-800-435-8316 weekdays 7:30 am – 5:00 pm (CT)
Additional Contact Information
Mailing address:
Medela LLC
1101 Corporate Drive
McHenry, IL 60050
Fax: 1-800-995-7867
Outside of the United States? Choose your country.
Email Contacts
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Medela Family feedback/suggestions
Account distributor order
Professional education programs / |
Tradeshow and event inquiries
Donation inquiries
Store/product locator
Website feedback/suggestions |
Email Service Team
Don't wait for an answer... Our customer service team can help you now via live chat! Simply click the chat tab on the side of your browser window.
Please note: Due to high volume, email response time may take up to 3 days
If you would like to email our customer service team about feedback/suggestions, replacement parts, or warranty information, you can reach us at customer.service@medela.com.
